HOTEL INTERNAL RULES AT VALERY

GENERAL:

The customer accepts and undertakes to respect the said regulations, the provisions of which apply both to him and to any occupant of his act. The hotelier reserves the right not to receive customers whose attire is indecent and/or sloppy, whose attire is intended to conceal the face (Law No. 2010-1192 of October 11, 2010), who exhibit noisy behavior, improper and/or alcoholic, or whose behavior is contrary to good morals and/or public order. Proper attire is required in public areas of the hotel. The customer is courteous and respectful towards the hotel staff. The client refrains from any verbal or physical violence, any behavior or comments of a sexual, racist, anti-Semitic, homophobic nature, as well as any form of harassment. Anyone staying in the establishment must present a valid ID at check-in. Failing this, the hotelier may refuse to rent a room to her and/or cancel the reservation she had made. People who have booked through an agency must provide proof. All reservations are personal and cannot under any circumstances be transferred to a third party, whether free of charge or for a fee. Any reservation for others must be made in the name of the third party holding the stay. The customer may not bring third parties not known to the hotelier into the room without the latter's authorization. Any luggage remaining in a room without renewal of the rental after 12:00 p.m. will be removed from the room and can be collected by its owner at the hotel reception. Taking into account the regulations relating to fire safety, the customer cannot reserve a room for a number of people greater than that expected and/or have the room occupied by a number of people greater than that for which it is intended. 

KEYS & ACCESS CODES: The access key to the room is assigned personally, you must ensure this and report any loss or disappearance to the hotel reception immediately.
Identity verification will be automatically requested in the event of renewal. The customer must not entrust his room card to a third party and must return it on the day of departure. The client must ensure that the bedroom door is securely closed before leaving the said room or going to bed. The client does not bring into the hotel any person from outside the hotel. RESPONSIBILITY: The Client accepts and undertakes to use the room as well as the common areas made available to him in a reasonable manner. Any behavior contrary to the principles of safety and/or hygiene, good morals and/or public order may lead the hotelier to ask the Customer to leave the establishment. Children are under the full responsibility of their parents. Any damage or nuisance caused voluntarily or involuntarily must be paid by the person who reserved the room, unless they can establish an external cause. A safe is available to the customer at reception and during opening hours. The establishment declines all responsibility for valuables not deposited in this safe. Luggage in public areas is under the supervision and full responsibility of its owner. Hotel staff are in no way responsible for letters and packages sent to guests staying at the hotel. The customer must ensure that they collect them directly if necessary. PROHIBITIONS: For safety reasons and out of respect for everyone, smoking is strictly prohibited within the hotel grounds. In accordance with the Public Health Code in its provisions establishing the conditions of application of the ban on smoking in places designated for collective use, smoking in the hotel exposes the customer to the fine provided for contraventions of the third class or legal proceedings.

Penalties equal to a maximum of the price of the reserved room may be applied if the Customer does not respect the signage prohibiting smoking in their room.
For obvious safety reasons, it is forbidden to use gas or electric appliances in the rooms, such as: stoves, electric hobs, etc. It is strictly forbidden to bring into the rooms and any part of the establishment illicit and/or dangerous objects or substances, any type of object or toy having the appearance of a firearm, any type any object or toy that could disturb the peace of other customers (loudspeakers, horns, etc.). It is forbidden to run, roll (skates, scooters, etc.) or shout in the establishment, day or night, to hang laundry on the windows, to throw any object out of the window and in general to have a behavior that could cause any type of harm to hotel guests, hotel employees and/or the reputation of the hotel. Any photography of other occupants of the hotel or staff is prohibited, unless expressly agreed by the people concerned. ANIMALS: We welcome pets. In order to guarantee everyone's peace and quiet, animals must not be left alone without supervision.

DAMAGE: Any damage caused in the room or in the various spaces occupied during the stay may be invoiced directly to the customer. NUISANCES For the respect and rest of other customers, the customer and those accompanying them must take care not to slam doors or make noise particularly between 10:00 p.m. and 8:00 a.m.
Any neighborhood noise linked to the behavior of a customer, one of their companions or an animal placed under their responsibility, may lead the hotelier to invite the customer to leave the establishment, without there being any need to carry out acoustic measurements, as long as the noise generated is likely to harm the tranquility of customers (art. R1334-30 and R-1334-31 of the Public Health Code). Any compensation offered to a third party following noise caused by a customer may be billed to them. A hotel room is a place of rest, all commerce is strictly prohibited there. SECURITY: For your safety, this establishment is under video surveillance (Internal Security Code, article L251-1 to L255-2 & R251-1 to R253-4). Customers must comply with safety instructions and instructions in the event of a disaster or according to the provisions in force. SANCTIONS: In the event of violation of the provisions of these regulations, the hotelier may immediately evict the customer and all people sharing their stay. He may also refuse any future reservations. The Client must hold the hotel harmless from any damage caused by the violation of these regulations.